Delivery

UK Mainland Delivery

Royal Mail Delivery Service

All of orders are sent out on a Tracked and Signed for service.  You are be able to track your order on its journey to you.  You will be given a notification of delivery via email / text with a delivery window between 2 and 4 hours and a signature will be needed upon delivery.

FedEx Next Working Day

Express is a “Next Working Day” service and delivery is only on weekdays (not bank holidays) and your order must be received before 12 noon for it to be despatched on a next working day service. Any Next Working Day deliveries ordered on a Friday, Saturday or Sunday will be despatched on Monday and delivered on a Tuesday.  These will need a signature on delivery. Delivery standards may vary for remote areas. You will receive an email / text from FedEx with an anticipated delivery slot on the morning of delivery but please be aware parcels can be delivered up to 9pm.

Off Mainland Exclusions

For certain off mainland addresses, oversized items may incur a delivery supplement, we will contact you to confirm exact costs.

Service Price Estimated Delivery Time
Royal Mail First Class ( Tracked & Signed For )
£ 3.50
1 -2 working days not guaranteed
Royal Mail Second Class ( Tracked & Signed for )
£ 2.95
3 - 5 working days not guaranteed
FedEx Guaranteed Next Working Day ( Tracked & Signed for )
Order before 12 Noon
£ 6.99
Next working day if ordered before 12noon
Highland & Islands Via FedEx
Order before 12 Noon
£ 6.99
Next working day if ordered before 12 noon not guaranteed
Channel Islands Via Royal Mail
£ 6.99
3 - 5 working days not guaranteed

Worldwide Delivery

A Worldwide delivery is available via Royal Mail and FedEx, all orders are sent out on a Tracked and Signed for service. 

The Map below shows the Zones of the World used for calculating your delivery cost. 

Select the Zone you need your order delivered to and then from the boxes below choose the appropriate weight for your items. 

An approximate weight for a 1,000 piece puzzle is 700g.

If you are unsure, please add your shopping to your basket and select the 0 -1 kg charge, but don’t checkout and pay for your order.  Email us at info@jigsawgenie.co.uk with the subject Shipping Charge Query and we can then check your basket for you and let you know the correct shipping cost.

Once your order has been despatched you will receive a confirmation email with your tracking number, enabling you to track your order on its journey to you.

Delivery Prices

Europe

Weight Price
0-1KG
£15.55
1-2KG
£17.00
2KG+
£25.00

World Zone 1

Weight Price
0-1KG
£18.00
1-2KG
£20.38
2KG+
£45.00

World Zone 2

Weight Price
0-1KG
£18.71
1-2KG
£22.31
2KG+
£35.00

World Zone 3

Weight Price
0-1KG
£22.18
1-2KG
£30.31
2KG+
£35.00